Oluwayemisi Olabanji Okunrounmu

Led enterprise platform operations, ensuring 99.9% uptime and resilience for critical core banking applications across the organization.

Managed comprehensive infrastructure upgrades, security patching, and datacenter operations, enhancing system performance and security posture.

Aligned platform performance metrics directly with business KPIs, optimizing technology investments to achieve strategic organizational goals.

Mentored a team of junior engineers, fostering a proactive and collaborative culture that improved operational efficiency and skill development.

Directed a high-performing team of 25 IT professionals, providing comprehensive support for over 60 branches across Lagos.

Coordinated end-to-end IT services, spanning connectivity, ATM support, and server management, ensuring seamless branch operations.

Standardized operational processes and significantly improved incident response times by implementing ITIL best practices.

Managed vendor SLAs and ensured robust security compliance across all supported locations, mitigating risks and maintaining service quality.

Delivered full-scope IT support, infrastructure optimization, and user training, enhancing system efficiency and user proficiency.

Supported the successful rollout of new branch technology and managed ongoing upgrades, ensuring smooth adoption and operational continuity.